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SPECIAL ORDERS:
The Diamond Castle prides itself on customer satisfaction.
Therefore, whenever possible, we will gladly honor special requests. These special
orders require written customer authorization prior to the commencement
of work.
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CARE AND REPAIR:
A little preventative maintenance can go a long way to
ensure that your jewelry is beautiful and secure for a lifetime.
The Diamond Castle is pleased to offer free jewelry inspection
and steam cleaning on all your purchases.
On-site jewelry repair services are also available. Most repairs are done on the
premises while you wait. Such services would include sizing rings,
soldering chains and bracelets, replacing watch batteries, and
setting diamond engagement rings.
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REMOUNT OR REDESIGN:
Breathing new life into old treasures is one of The Diamond Castle's
specialties. Loose diamonds or gemstones can be remounted into
new settings or fashioned into a new design. Setting of a center stone will be
done on our premises, while you watch.
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UPGRADES:
Diamond Castle offers lifetime upgrades on all diamond solitaires
and diamond stud earrings. At the time of trade-in, full credit
in the amount of the original purchase price is applied to the
new selection.
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PRIVACY:
Our privacy policies are intended to ensure that your personal
information is handled in a secure and responsible manner. The
Diamond Castle gathers customer information that we use to improve
our website and enhance your shopping experience. This
information is used solely by The Diamond Castle and is NEVER
sold or rented to other organizations.
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